For enquiries please call 01977 602188

Thame Library
Oxfordshire County Council

Challenge

To meet a wide range of audience needs in a relatively small footprint and to match the high expectations of a community who had campaigned for a new library for 20 years.


Solution

Clearly zoned areas which offer different experiences within a confident, flowing layout which creates a sense of space.

Thame Library

Public Library Design Case Study:

The first new library built in the County for 20 years meant expectations were high at Thame for the library service and politicians as well as the local community.

Opening the Book was involved in the feasibility study to locate the library in the historic town hall but plans then changed to use a former retail unit. Rather than pastiche the historic surroundings, Oxford Architects designed an ultra-modern building to make a bold statement. The County Council was looking for strong interior design to match.

Opening the Book was contracted to design the interior as part of a 4-year Framework Agreement with Oxfordshire County Council. There was much discussion of how best to spread the activities across the ground floor and mezzanine with the conclusion that children’s, most adult books and a laptop/magazine relaxation area would be on the ground floor with quiet study, local history and also teens on the first floor. Computers are split across both floors and intermingled with the books.

The staff planned to manage through time as well as space so children’s events could spill into the adult area and mezzanine study tables could host a local community group meeting in the evening. This was also the county’s first library to use RFID self-service and Opening the Book worked closely with staff to prepare for that.

Community consultation

Opening the Book met with local residents in different venues to explore aspirations. At the large town meeting most of the audience were older retired people and we expected some opposition to giving the best mezzanine space to teenagers. Opening the Book presented the library design as meeting the needs of the next generation and every white-haired person present gave enthusiastic support to creating better resources for young people in their town.

The design

The view in from the street is enticing with a Reading Hideaway clearly visible and as soon as you step inside you can see what’s on offer. The entrance has plenty of space to browse the quick choice tables and to use the self-service. The darker area at the back under the mezzanine has a full-height curved display wall with retail-style lightboxes to showcase non-fiction. The glazed conservatory-style space is a relaxation area for browsing magazines and also has sockets in the seating for laptops and mobile devices. On the mezzanine the teen area has bar-height tables and funky sofas, together with lots of books. Shelving is used to divide the teens from the local history and quiet study area.

New ways of working

The library has been a tremendous success. 1000 new members joined in the first 6 months and the stock performance has been outstanding. The staff appreciate having good equipment to display books well and they prioritise keeping the shelves looking good. And while they are out on the floor topping up, they can also chat with customers. Thame has become the model across the county for new ways of working.

Results

3 months in new library compared to same period in previous year

  • Adult issues up 70% of which non-fiction is up 117%
  • Children's issues up 114%
  • Audiovisual issues up 86%
  • Visits up 136% - 300 per day where it used to be 90 on a good day
  • At least one new customer joining every single day in the first year
  • 95% of all items that can go through self-service do

RFID and self-service meant a whole new way of working for us, and we were very concerned about how it would change the way we engage with our customers. But it turned out to be straightforward and easy to use, and we are still meeting our customers as we fill the Quick Choice shelves.

Lesley Horrocks
Thame Library Manager

More Case Studies

Nottingham Trent University IT
Nottingham Trent University

The 4th floor of Boots Library is the most heavily used computer space in the university. The brief was to raise the quality of the student experience while maintaining the required number of computers and supporting 24/7 opening.

Seating area, Risca Palace Library
Risca Palace Library

The new Library and Customer Service Centre at Risca is built as a modern extension behind the restored façade of the old Palace Cinema which had been derelict for many years.

Looking down on Redbridge Library
Redbridge Central Library

Opening the Book was contracted to deliver an interior design which made the space lighter and brighter, implemented a successful transition from staff-led counter service to self-service via RFID and improved the customer experience for over 500,000 people visiting the library each year.

Attractive shelving
Southwater One Library

Opening the Book was first appointed by Mace to work with the architects, structural engineers, project managers, landscape architects, mechanical and electrical designers at Stages A-E of the planned new building.

Tables and shelving
Kingham Hill School

Transforming the old chapel in a 19th century school into a contemporary, practical library was an exciting challenge for our design team.

Werneth High School Library
Werneth High School

Werneth School in Stockport moved to a new purpose-built home on the school site. How could all the successful library activities be fitted into a smaller space?

Lichfield Library
Lichfield Library at St Mary’s Centre

Opening the Book first visited St Mary’s Church, Lichfield, in 2016 to consider the feasibility of the library being part of a larger refurbishment project.

Leeds City Council Story Buses
Leeds City Council Story Buses

This was a first for Opening the Book and gave us an opportunity to explore how we could bring the same aesthetic of integrating books and play that we bring to our public library projects into a very challenging, much more compact environment.

Gateshead Central Library - MakerPlace
Gateshead Central Library MakerPlace

At Gateshead, Opening the Book created a successful MakerPlace in their existing Sound Gallery. 

Public access computers
Gateshead Archive

Opening the Book refurbished Gateshead Central Lending Library, including children’s and young adult areas, in 2009 so we were delighted to return to complete the work with a transformation of the computer and reference areas into the new Gateshead Archive.

Llanrwst Library
Llanrwst Library Glasdir

In 2020 Conwy CBC had an opportunity to provide a new community hub for rural Conwy when the building which had been the Glasdir Business and Conference Centre in Llanrwst became available.  

Danum Gallery:Library:Museum

Opening the Book was excited to work with Doncaster MBC in creating the new Danum centre, bringing together the Central Library, the Museum and the Art Gallery to one site.